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Pharmacy Clerk

Location:Laredo, TX
Employment Type:Full Time
Positions Needed:1
Description:Greets, accepts, and screens prescriptions from patients. Distributes and processes pharmacy orders at the point of sale. Performs complex clerical duties following established policy and procedures, while maintaining confidentiality of all clients’ protected health information. Performs light bookkeeping and accounting work. Uses adding machine and deals with automated client data base and related systems. Conducts themselves in a professional courteous manner at all times.
Duties:• Greets patients at the window and accepts prescriptions.
• Receives patient prescriptions and/or distributes the completed prescription order.
• Handles cash register and processes sales in the POS system.
• Works with VIP Pharmacy Management System, Point of Sale System (POS) and Practice Management System (Intergy) and /or Electronic Health Record (EHR).
• Answers the telephone according to policy and transfers calls appropriately.
• Scans documents into the Practice Management System (Intergy) and/or Electronic Health Record (EHR) accordingly.
• Maintains clean and organized working area.
• Attends and participates in staff development trainings.
• Assists in the training of other employees as needed.
• Keeps supervisor informed of departmental issues.
• Verifies patient information on VIP and/or Intergy using three identifiers (name, address, date of birth).
• Verifies prescription order form the provider on VIP and/or Intergy.
• Screens and verifies prescription information/demographics.
• Obtains patient information on allergies.
• Verifies/updates patient demographic information at each visit and scan proper documentation (i.e. New Address Verification Form).
• Verifies registration period (i.e. sliding fee) is current and request 30-day extension if needed.
• Requests patient’s insurance information and ensures information is correct in the practice management system. If information is incorrect and/or missing, properly enters and scans information into the practice management system.
• Bags prescription orders and stores the bags in appropriate area accordingly.
• Distributes completed prescription order to the patient.
• Refers all counseling to the pharmacist.
• Retrieves bags not picked up after 10 working days for Return to Stock Processing.
• Verifies insurance eligibility at date of service.
• Informs client of any outstanding balance and collect.
• Pre-collect payment for service.
• Responsible for client fee collections and posting after services have been rendered.
• Posts charges in the Center’s practice management system.
• Provides receipt for client when payment is received.
• Processes the sale through the POS system and obtains all necessary signatures.
• Responsible for the accurate completing of all encounters, including reconciliation of all daily open encounters.
• Ensures all encounters are posted and accurate services rendered are reflected in the practice management system.
• Reconciles daily transaction reports and submits deposit along with Journal Cash Analysis report to the fiscal office.
• Responsible for the security of all money within the work area.
• Performs other duties as assigned.
Qualifications:• Graduate from an accredited high school or GED graduate.
• Experience in this field preferred.
• Must be bilingual in English and Spanish.



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