Customer Service Representative |
| Location: | Laredo, TX |
| Salary Range: | DOE |
| Employment Type: | Full Time |
| Positions Needed: | |
| Description: | Assists patients, visitors, and all callers to the Center with routine inquiries regarding Center services, locations, hours of operation, and requests for appointment. Directs telephone calls to appropriate departments/individuals or takes messages, pages staff/clients as requested. Serves as a patient advocate and is responsible for facilitating access to care for new patients in an efficient and timely manner, with emphasis placed on aggressively working the predicted, reactive, and interactive scheduling to maximize patient entry into the system. Conducts him/herself in a professional courteous manner at all times. |
| Qualifications: | Graduate from an accredited high school or GED program required. At least two years experience in data entry and general office work. Must be able to type 45-50 wpm. Bilingual in English and Spanish.
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